The customer service center is one of our crucial departments. Its main tasks and responsibilities include but not limited to:
1. Receive comprehensive business consulting from customers and provide technical supports for them;
2. Hear, coordinate and handle customer complaints, and solve problems of them;
3. Proactively get in touch with customers, understand their feelings and demands, and timely deliver customer information to related management departments and manufacturing enterprises.
CHINAVAST customer service center consists of customer management department and technical services department. The former mainly deals with customer consulting while the latter mainly provide pre-sales, in-sales and after-sales service and solutions for customers. If you have any question and demand for our products, or have any suggestion about our services, please contact us at any time.
Please call CHINAVAST OEM division, we will appoint specialized person to provide one-to-one service for you. The service telephone number is 86-760-89965511.
Please tell us your detailed needs and requirements for the plug sockets to be customized. You can take our products as examples or offer us samples.
3. Proposal and Offer
We will make drawings (plane or effect drawing) based on your requirements and offer specific technical parameters. We will provide an optimal solution with favorable price for you.
Q: Do CHINAVAST products have certificates?
A: Yes. According to certification standards in different countries, our products have obtained CCC, SAA, CE, ETL, PSE and TUV certificates.
Q: How about your extension sockets as compared with other brands?
A: CHINAVAST is a specialist manufacturer of portable socket outlets with industrial leading R&D and management team, rich R&D and manufacturing experience, and ISO9001 certificate, thus ensuring every product superior quality. In addition, we have perfect service system which will solve all kinds of problem you will meet. Outstanding quality plus considerate service are our commitment.
Q: How long is the service life of CHINAVAST power strips?
A: Service life is not limited. For the sake of safety, we suggest our products should be used under warranty.